African
Movement
Services UK
Sourcing, Purchasing & Procuring, Packing & Shipping UK Products for AFRICA
'Sending the UK's Online High Street to Africa'
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Terms & Conditions
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Terms & Conditions (Updated 14th October 2009)
This website is operated by AfricanMovementServices.com (referred to as " AfricanMovementServices.com /we/our/us") Any user of this website is hereinafter
referred to as "you/your"
You acknowledge that any use of this website including any
transactions you make ("use/using") is subject to our terms
and conditions set out below (which includes any other important
hyper-linked sections e.g. Delivery Information, How to use this
website, Returns and Refunds, Security and Privacy Policy
In addition, you will find other useful information within
Customer Services Please
read through these terms and conditions carefully before using this
website ·
print
a copy for future reference
1.
General 1.1
We reserve the right to change these terms and conditions at any time.
Any such changes will take effect when published to the website (see
date at the top) and it is your responsibility to read the terms and
conditions on each occasion you use this website and your continued use
of the website shall signify your acceptance to be bound by the latest
terms and conditions 1.2
If you are not the consumer, you confirm that you have authority to bind
any business on whose behalf you use this website 1.3
When you use certain AfricanMovementServices.com
services please read the additional information provided with regards to
such services as this information will provide you with full details on
how to use such services 2.
Order Process 2.1
Please see the Delivery Information and How to use this website section
for information on how to place an order All orders that you place (via
‘Contact Us’ email) through this website will be subject to our
acceptance in accordance with these terms and conditions 2.2
We
will send you an order Acknowledgement of Request email detailing the
products you have ordered
Please be aware that this response is not an ‘Order
Confirmation’ nor ‘Order
Acceptance’ by AfricanMovementServices.com 2.3
‘Acceptance of Order’ acceptance of your order will take place only
when we have advised you of the full payment required and you have made
the correct and full payment into our designated Bank account and the
funds have ‘cleared’ 2.4
‘Completion of Contract’ the contract between you and us will take
place only when confirmation of successful delivery (or collection where
applicable) is received by AfricanMovementServices.com 2.5
We do not hold details of your order for subsequently access directly
through the website. Therefore, it is highly recommended that you print
out these terms and conditions and the order acknowledgement for your
own records. If you wish to obtain specific details of your previous
orders, a copy can be sent to you - please
Contact Us 3.1
This website is only for delivery of products to addresses of customers
supplied with the Order Request We
cannot deliver to PO Box addresses.
All goods must be signed for by an adult (aged 18 years or over)
on delivery 3.2
Delivery charges and estimated timescales are specified in the Delivery
Information section and also when we send you Acknowledgement of Request
we will advise you of delivery costs
We
make every effort to ensure delivery of goods within the estimated
timescales however delays are occasionally inevitable due to unforeseen
factors AfricanMovementServices.com
accepts no liability for any unforeseen delay or failure to deliver the
products within estimated timescales. 3.3
Risk of loss and damage of products passes to you on the date when the
products are delivered or on the date of first attempted delivery by us. 4.1
Without exception Payment in full must be received and cleared to
our bank before any order can be actioned by AfricanMovementServices.com Barclays
Bank 255
Fleet Road Fleet
Hampshire
GU51 3BN United
Kingdom Account
name: AMS ltd
Sort code: 20-16-99
Account number: 53818993 Swift:
BARCGB22
IBAN: GB81BARC20169953818993 4.2
The price you pay for the goods is the price displayed by your chosen
retailer website at the time we receive your order
Exceptions apply: a)
While
most websites try and ensure that all prices on their websites are
accurate, errors may occur. If we
discover an error in the price of goods you have ordered we
will inform you and give you the option of
reconfirming your order at the correct price or
cancelling it In
the event that f we are unable to contact
you we will regard the order as cancelled If
you cancel and you have already paid for the goods, you will
receive a full refund. b)
‘ON SALE’ items and ‘Special Offer’ prices cannot be guaranteed
to be available by the time your funds
have cleared to our bank and the order subsequently placed by us
with the retailer 4.3
Payment can be made by any of the methods
specified in How to use this website and no other
4.4
Title to any items you order through this website shall pass to you upon
signed-for delivery of the goods/products to your supplied address 4.5
All prices are shown and referred to in £s sterling
but exclude shipping charges (see
Delivery Information for further details including Express
delivery charges). 5.1
In the unlikely event that you receive damaged goods as a result of
shipping, please refer to our Returns and Refunds section. 5.2
Sometimes the product specifications from the manufacturer may change,
in which case they may offer a substitute of the same or better quality
at the same price
We will notify you immediately if this occurs
If you are not happy with the details of the replacement
you may choose to cancel your order and you will get a full refund (see
Returns and Refunds) 6.
Intellectual Property 6.1
You acknowledge and agree that all copyright trademarks and all other
intellectual property rights in all materials and or content made
available as part of your use of this website shall remain at all times
vested in us or our licensors You are permitted to use this material
only as expressly authorized by us or our licensors 6.2
You acknowledge and agree that the material and content contained within
this website is made available for your personal non-commercial use only
and that you may only download such material and content for the purpose
of using this website
You further acknowledge that any other use of the material
and content of this website is strictly prohibited and you agree not to
(and agree not to assist or facilitate any third party to) copy
reproduce transmit publish display distribute commercially exploit or
create derivative works of such material and content 7.
Liability and Indemnity 7.1
AfricanMovementServices.com will use reasonable endeavours to verify
the accuracy of any information on this website but makes no
representation or warranty of any kind express or implied statutory or
otherwise regarding the contents or availability of the site or that it
will be timely or error-free, that defects will be corrected, or that
the site or the server that makes it available are free of viruses or
bugs or represents the full functionality accuracy reliability of the
website AfricanMovementServices.com will not be responsible or liable
for any loss of content or material uploaded or transmitted through the
website and AfricanMovementServices.com can accept no liability of any
kind for any loss or damage from action taken or taken in reliance on
material or information contained on the site 7.2
Other than as expressly provided in these terms and conditions with
respect to specific products and except for the exclusive remedies set
out at Section 5 above any indemnities warranties terms and conditions
whether express or implied are hereby excluded to the fullest extent
permitted under applicable law 7.3
AfricanMovementServices.com will
not be liable in contract tort
including
without limitation negligence pre-contract or other
representations other than fraudulent on negligent misrepresentations or
otherwise out of or in connection with the terms and conditions for any
economic losses including without limitation loss of revenues data
profits contracts business or anticipated savings or loss of goodwill or
reputation or special or indirect losses suffered or incurred by that
party arising out of or in connection with the provisions of any matter
under these terms and conditions 7.4
AfricanMovementServices.com aggregate
liability whether in contract tort or otherwise for loss or damage shall
in any event be limited to a sum equal to the amount paid or payable by
you for the products in respect of one incident or series of incidents
attributable to the same clause 7.5
We will take all reasonable precautions to keep the details of your
order and payment secure however we cannot be held liable for any losses
caused as a result of unauthorized access to information provided by you 8.
Miscellaneous Provisions 8.1
The Contract between us shall be governed by the appropriate laws of
Great Britain and
any dispute between us will be resolved exclusively in the court of said
country English
is the only language offered for the conclusion of the contract 8.2
Some of the products on your chosen website may only be designed to be
used for domestic use only, if you are planning to use them for business
purposes please make sure that you are covered by the appropriate
insurance Where you decide to use the products in the course of a
business the suppliers we exclude to the fullest extent permitted by law
those warranties and conditions relating to fitness for a particular
purpose 8.3
AfricanMovementServices.com shall
be under no liability for any delay or failure to deliver products or
otherwise perform any obligation as specified in these terms and
conditions if the same is wholly or partly caused whether directly or
indirectly by circumstances beyond its reasonable control 8.4
To provide increased value to our customers we provide links to other
websites or resources for you to access at your sole discretion
You acknowledge and agree that as you have chosen to enter the
linked website we are not responsible for the availability of such
external sites or resources and do not review or endorse and are not
responsible or liable directly or indirectly for (i)
the privacy practices of such websites (ii)
the content of such websites including without limitation any
advertising content products goods or
other materials or services on or available from such websites or
resources or (iii)
the use to which others make of these websites or resources nor for any
damage loss or offence caused
or alleged to be caused by, or in connection with, the use of or
reliance on any such advertising content
products goods or other materials or services available on such
external websites or resources 8.5
You may not assign or sub-contract any of your rights or obligations
under these terms and conditions or any related order for products to
any third party unless agreed upon in writing by
AfricanMovementServices.com 8.6
AfricanMovementServices.com reserves
the right to transfer assign notate or sub-contract the benefit of the
whole or part of any of its rights or obligations under these terms and
conditions or any related contract to any third party 8.7
If any portion of these terms and conditions is held by any competent
authority to be invalid or unenforceable in whole or in part the
validity or enforceability of the other sections of these terms and
conditions shall not be affected 8.8
These terms and conditions do not create or confer any rights or
benefits enforceable by any person that is not a party except: a)
A person who is a permitted successor or assignee under
the rights or benefits of d)
No consent from the persons referred to in
is required for the parties to vary or rescind these
varies or
extinguishes rights or benefits in favour of 8.9
No
delay or failure by AfricanMovementServices.com to exercise any powers
rights or remedies under these terms and conditions will operate as a
waiver of them nor will any single or partial exercise of any such
powers rights or remedies preclude any other or further exercise of them
Any waiver to be effective must be in writing and signed by
an authorized representative of AfricanMovementServices.com 8.10
These terms and conditions including the documents or other sources
referred to in these terms and conditions supersede all prior
representations understandings and agreements between you and
AfricanMovementServices.com relating
to the use of this website including the order of products and set forth
the entire agreement and understanding between you and
AfricanMovementServices.com for
your use of this website The
AfricanMovementServices.com website
is operated by African
Movement Services Ltd. UK
Registered Company Number: 6572744
VAT
Registration Number: 940206556 It
is highly recommend that you print a copy of these terms and conditions
for your future reference If
you have any questions regarding this website please see the Contact Us
page for more information and full contact details At
AfricanMovementServices.com we
take security very seriously and try to make shopping online as safe as
shopping in any UK store If you have any further concerns about security, please ‘Contact Us’ via email or fax or call our customer service team on: Fax: 0 (+44) 845 862 1993
Tel:
0 (+44) 845 862 1992
Security
of your personal details Please
note that while AfricanMovementServices.com may on occasion send you an
email We will never ask you for security or personal information, log on
details, or
knowingly
direct you to a web page that does ask for such information. Should you receive an email that appears to be from AfricanMovementServices.com that you consider suspicious in any way, do not click on any links contained within the email or any information . Instead, please simply forward a copy to info@africanmovementservices.com
Internet
Shopping is Safe http://isisaccreditation.imrg.org/8025745000669E37/(httpHomepages)/$first?OpenDocument AfricanMovementServices.com
subscribes to the IMRG's (Interactive Media in Retail Group) Internet
Shopping is Safe campaign. The campaign aims to help consumers avoid
confusion by the deluge of online shopping advice by uniting merchants,
facilitators, banks, and the Government behind industry approved
internet shopping advice and practical help. Internet
shopping is now just as safe as shopping in a store or by phone, so
there is no need for anyone to miss out on the benefits it can provide. Some
of the IMRG's official consumer Internet shopping advice: 1.
All of your usual shopping rights apply online: of external websites.
This link will open a new window. 2.
Know who you're dealing with, get the seller's phone number and postal
address. 3.
Be aware of terms and conditions, check payment and delivery details. 4.
Keep records of what you order. 5. Only give your payment card details over a secure connection and never by email. Never disclose your PIN to anyone,
and NEVER send it over the Internet. 6.
When you buy goods online from outside the EU, you are an importer and
may be liable to pay any Customs Duty
Be
cautious, as it may be difficult to seek redress if problems arise. 7.
If you have a problem, contact the seller. Whilst
we hope you'll enjoy using you ordered goods, we also know that, for one
reason or another, there may be a time when you need to exchange or
return something we have bought on your behalf.
Under no circumstances does AfricanMovementServices.com take or
accept any liability in relation to product returns or refunds. Neither
do we take or accept any form of liability for the quality or otherwise
of any goods ordered by or delivered to you. Your
options with regards to faulty items are limited to your chosen
supplier’s and manufacturer’s warranty subject to terms and
conditions with regards to the purchased goods. We will be willing to
provide any form of support to make this possible. In general, you are
advised to send such goods to our registered UK address (at your own
cost, which includes shipping costs to the manufacturers or suppliers),
subject to the supplier’s or manufacturers terms and conditions and
not less than a month before the expiry of the manufacturer’s warranty
on the item/s and we will endeavour to send this for an administrative
charge that you will be advised of beforehand. However,
we recommend that you keep your receipt or order number, which can be
found on your order confirmation or on the delivery packaging, as you
might need it as proof of purchase in the event of any after-sales
queries with the supplier If
the product is faulty.. Subject
to your chosen supplier’s or manufacturer’s terms and conditions, If
you ship the product back to us at our registered UK address (at your
own cost), not more than 30 days before the expiry of the
manufacturer’s warranty with your proof of purchase*, we would help
ship it to the suppliers at an administrative charge plus the cost of
shipping of which you will be advised beforehand. *
If you had your item delivered, your order number which can be found on
your order acknowledgement or delivery packaging counts as your
receipt/proof of purchase. This
does not apply to personalized items or those made to your
specification; audio/video recordings or software that you have
unsealed; items such as earrings and cosmetics that, by reason of their
nature, cannot be returned; perishable goods (e.g. food and flowers),
and periodicals/magazines. To
exercise this option, you can email us or phone us (see Contact Us for
details) not more than one month before the expiry of the
manufacturer’s warranty. You must take reasonable care of the item(s)
and must return unused. To
cancel an order you have already placed with AfricanMovementServices.com you
can email us or phone us (see contact us for details) within 24 hours of
submission of your requests to us. As
long as we have not placed the order or we can still cancel it with the
supplier, we shall return your payment to you.
However, should we incur any charges in the process such cost
shall be passed onto you. We reserve the right to restrict these
services at any time. However, if the cancellation is due to stock
unavailability or a failure on our part, payment made for particular
transactions shall be refunded in full and at no cost to you whatsoever.
If
you have an Internet order query, please Email or call us* (see Contact
us for details) for security and training purposes, telephone calls to
and from Customer Service Centres may be recorded or monitored. *
All days other than Saturdays, Sundays and UK Public Holidays.
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